Balloune-QC

All balloons are shipped uninflated and new. There is no first inflation that is done on your balloons. Only the printed balloons will have undergone a first inflation to do the printing on them.

Your parcel is shipped discreetly. There is no logo or label to give any information about what's inside. The sender is: "Clement Vrigneaud or Import gaspesie".
If you're shipping via Post Canada, the site name may be included.
To ship to the U.S. and clear customs, it is mandatory to note Balloons in the description.

We have modified our procedures to make them international. To do this, you need to create an account with Nybox ( https://www.nybox.com/ ) or Myus (https://www.myus.com/), which will give you an address in the USA. You place your order with us and, at checkout, enter the address that Nybox or Myus has given you (also in Paypal). (When they receive the order, they'll ask you to pay the shipping costs. They'll ask you to pay for shipping to your country. Here's an idea of shipping costs https://www.nybox.com/tools/rates or https://www.myus.com/pricing/ select your country for exact rates

Your balloons are first packed in clear plastic bags. If you take some balloons in large quantities, they will be bundled together. Then your bags are arranged in a cardboard box. Your invoice is placed on top of your balloons and the whole thing is closed.

Your balloons are stored in drawers away from light and moisture in our basement at room temperature. (Minimum 19 degrees celsius)

We invite you to store your balloons in a dark box at room temperature. It is important that your balloons do not see the sun and are put in contact with as little air as possible.

You can contact us directly on our contact form on the website. You can also email us at contact.ballouneqc@gmail.com

Your shipping costs are calculated based on the weight of your package and the destination. Each rate works by weight range. Therefore, we encourage you to make your packages as cost effective as possible within the weight range.

Our balloons come from different manufacturers, the countries are very diverse: USA, Mexico, Italy, Austria, it all depends on the brand. We buy most of our balloons directly from the manufacturers. We rarely need to go through middlemen.

Most of our balloons meet fire resistance regulations. In fact, the balloons are classified as toy/games and must meet the standards for these products. If for a particular event, you need to provide documents related to this topic, we invite you to let us know as soon as possible via our contact form or directly by email at contact.ballouneqc@gmail.com<

Balloons are mainly made of latex. However, there are also foil and PVC balloons.
Brand Deepak Rubbers are made of rubber.

Our balloons are kept in our home. We are not allowed to host the public. Therefore, it is not possible to visit our premises and choose your balloons on site.

You can make a payment with your bank card, credit card, debit card or directly through your Paypal account. Shop pays
Interac e-Transfer is accepted for Canada

To have your order delivered by P.O. Box, you must choose "Canada Post" which is the Canadian postal service and will be delivered by your postal service in your country. If you have a post office box with UPS, you will have to choose "UPS" but this is only for the post office boxes provided by the "UPS" delivery service.

If you want a particular carrier, you can contact us via our form or directly by email at: contact.ballouneqc@gmail.com

We invite you to contact us directly via our contact form or by email at: contact.ballouneqc@gmail.com

Customs fees depend on your country and the agreements it has signed with Canada. For the United States no customs fees for any merchandise under $800 US. For other countries it depends, in most cases, you will have taxes to pay upon entry into your country and processing fees will be incurred. charged by the shipping service.

If you are a foreigner, no you do not pay Canadian taxes on our products and shipping costs. If you are Canadian, yes you pay GST and QST/HST on our products and shipping charges.

Yes you can add balloons to your order by contacting us. You will be sent a second order with an additional charge that includes shipping costs, time spent editing the order and bank charges. We strongly advise you to double check your order before placing it to avoid this request and the related fees. If you decide to place a second order when the first order has not yet been shipped, no refund of shipping charges will be made. For your addition in the first order, you have 7 days to pay it without that the addition of order will be cancelled and your main order will be shipped without this addition.